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How do I... Contact the Police? COMMUNITY POLICING Northumbria Police Community Team: Inspector Louise Cass-Williams Email: louise.cass-williams.7170@northumbria.pnn.police.uk Telephone: 03456 043 043 ext 62281 Sergeant Kevin Benson, Sergeant Claire Lawson, PC Nadia Debnarova (913) (South Jesmond), PC Mark Chan (186) (North Jesmond), PC Emma Turnbull (905) (North Jesmond), PC Kate Barr (2408) (South Jesmond), PC James Hutchinson (844) (South Jesmond), PC Hayley Douglas (8715) (North Jesmond), PC Dave Maddick (1675) (South Jesmond), PC Andy Reid (3368) (North Jesmond), PC Neal Hedley (3421) (North Jesmond), CSO Jon Towns (9597) (Jesmond), CSO Stephen Mason (5132) (Jesmond) Alternative Email jesmondheaton.npt@northumbria.pnn.police.uk Telephone 03456 043 043 and ask for extension 69191 (Community Police) Text 07786 200 814 for non-emergencies. DIAL 999 ONLY FOR EMERGENCIES There is also another telephone number for non-emergencies: PLEASE USE THIS NUMBER AT THE TIME OF THE INCIDENT The New Non-Emergency Number An easy to remember non-emergency police number is in use from 13 December, 2011. Anyone needing to speak to police for any non-emergency issues such as minor traffic collisions, criminal damage or about an issue affecting their community can now call 101. The new number is being introduced in the Cleveland, Cumbria, Durham, Northumbria and North Yorkshire force areas as part of a national roll-out designed to make it easier for people to contact police. The new number will replace current non-emergency numbers but calls will still be answered in the same police communications centres by the same police personnel. When calling 101, the system will determine the caller’s location and play a recorded message announcing the police force they’re being connected to. If they are on a boundary between two or more forces, the recorded message will give them a choice of which force to be connected to. Calls to 101 will cost 15p per call, no matter what time of day it is, or how long the call lasts. This means everyone calling the police will know exactly how much a call will cost them, whether they’re calling from a landline or a mobile phone. People should continue to call 999 in an emergency - when a crime is in progress, there is danger to life or violence is being used or threatened. Local councils should still be contacted on their existing phone numbers for issues such as dog fouling or litter. Remember 101 is the number to call your local police - when it's less urgent than 999. [Top] Report Noise and Nuisance? The Police say that incidents cannot be investigated effectively and the chances of identifying the individuals responsible are extremely slim, retrospectively. If incidents are reported at the time there is a much better chance of apprehending the perpetrators. From now on, retrospective reporting will be noted by them but not followed up as a matter of course unless there are exceptional circumstances. Retrospective reporting means an increase in time spent in administration and they state that their officers should be out on the streets in order to reduce response time to incidents as they are occurring ... We suggest that, in addition, you go online to the Police reporting facility at www.northumbria.police.co.uk/forms/ShowForm.aspx?FormID=8 which you can use after reporting the incident via the 101 number. Providing your details is not compulsory but is essential if you want them to make contact with you. This facility is broken down into five stages. In each of the stages you will be asked to provide information which they need to understand what has happened. There are instructions about what is required at each stage. Please note that this facility is only available to report incidents within the Northumbria Police area. To report all other crimes or incidents, or for general information and advice, call 101 or text 07786 200 814 For the deaf and hard of hearing, Minicom 01661 820 915 or text 1800 101815 You can use this service to notify the Police if you are the victim or have witnessed any non-emergency incident occurring within the Northumbria Police area. This may include race, hate or homophobic offences. Police staff are experienced, dedicated and fully trained in the investigation of these types of crimes and work in partnership with other agencies to provide a completely victim-focused, supportive and confidential service. Be aware that it is a criminal offence to waste police time by knowingly reporting false information. REPORT an incident which has occurred within the Northumbria Police area HERE Please note: A maximum of 30 minutes is allocated to complete this form. If it takes longer than 30 minutes, then on completion, you may be unable to submit your information successfully. Please prepare your information beforehand for incident details, offender/witness details and incident type. Noise and nuisance is a constant problem for residents. It recurs at the beginning of every University year, when some student households hold parties into the early hours of the morning. It is also as a result of people, often the worse for drink coming home late and making their way through Jesmond's streets. You can also contact the Newcastle City Council and The Universities: Click on the above to go to the bookmark on this page... If you are not using the 101 number or the reporting form above, we suggest that you send an email to all of the below, detailing the time, date and location of the disturbance. We suggest that you copy your complaints to your Ward Councillors, also. North Jesmond Councillor Peter Breakey peter.breakey@newcastle.gov.uk Councillor Catherine Pagan catherine.pagan@newcastle.gov.uk and Councillor Peter Andras peter.andras@newcastle.gov.uk South Jesmond Councillor Tom Woodwark tom.woodwark@newcastle.gov.uk Councillor Chris Boyle chris.boyle@newcastle.gov.uk and Councillor David Hardman david.hardman@newcastle.gov.uk Please copy your emails to the JRA <jesmondresidentsassociation@gmail.com> The Police, Universities and the Council exchange information about these occurrences and a database is kept which should highlight the "hotspots". By doing this, the number of complaints received will emphasise the extent of the problem of anti-social behaviour, noise and nuisance and will ensure that the appropriate actions and measures are taken by all the agencies involved.
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Contact the City Council? NEWCASTLE CITY COUNCIL Environment and Regeneration Directorate (Public Health) From time to time, residents may experience noise, nuisance and antisocial behaviour from neighbouring premises. This is not always student households. Complaints about excessive noise are investigated by the Council who can take action if the noise is considered to be a statutory nuisance. The Council operates a Night Time Noise Service, Nightwatch on 7 nights per week between 8pm and 4am. The team will respond to neighbour noise as quickly as possible. They can be contacted by ringing 0191 274 4000 The Council also deals with burglar alarms, up to midnight seven days a week. Contact the Civic Centre on 0191 232 8520 and ask for the duty Environmental Health Officer. Noise is also taken into account when proposals for new development are submitted for Planning Approval. Occupational noise exposure in commercial places of entertainment is the responsibility of the Council's Health and Safety Enforcement Officers. To make a complaint or seek further advice email: rspp@newcastle.gov.uk This email address is not monitored at night so please use 0191 274 4000 to contact the Night Time Noise Team if you have problems between 8.00 p.m. and 4.00 a.m. For more information please contact the Environmental Protection, Pollution Control and LA 21 Team on 0191 211 6102 The JRA suggests that when you make a complaint you should copy your emails to all the agencies including your local Ward Councillors and the JRA.. This will ensure that they are entered on the appropriate databases and will highlight the problem. Keep a diary of events. This is valuable evidence and can be used by the agencies. Ward Councillor's details can be accessed from the menu on the left. The JRA will assist you, if need be.
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Contact the Universities? NORTHUMBRIA UNIVERSITY Accommodation Office: 1 Ellison Terrace Northumbria University Newcastle upon Tyne NE1 8ST Tel: 0191 227 4209 Fax: 0191 227 4753 Colin Bradley c.bradley@northumbria.ac.uk NEWCASTLE UNIVERSITY Accommodation Office: 0191 208 3333 Alison Clemett alison.clemett@newcastle.ac.uk
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Recycle my waste? Click this for information on recycling, or telephone 0191 274 4000 Materials for recycling should be placed in the blue bin. In the black caddy should go: - Glass bottles and jars - Batteries (bagged, please) In the bin should go: - plastic bottles (no tops) - cans - cardboard -telephone directories - textiles (bag please) - newspapers, magazines and catalogues - letters and leaflets - white envelopes but no window envelopes unless you remove the window NO brown envelopes, drinks cartons or plastic containers The Royal British Legion car park (West Jesmond Avenue) has skips for: - Newspapers etc. - Glass bottles and jars - Plastic bottles. HOUSEHOLD WASTE RECYCLING CENTRES Information on this can be viewed on the Council's website
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TRANSITION JESMOND Transition Jesmond is an organisation which is campaigning for the reduction in the use of disposable plastic bags and the supply of them by retailers.
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Use Free Wi-Fi networks ? These are everywhere—in cafés, libraries, maybe even at your neighbor’s place. Although most of us have at some point jumped onto one to send a quick email or check one little thing online, using these networks, particularly if they are unprotected, can be risky. We recommend that all wireless internet users educate themselves about the dangers of Wi-Fi hacking before connecting to a free Wi-Fi network. As a starting point, here are some questions to consider: - Am I using financial information (credit card numbers, banking passwords) during this browsing session? - Am I inputting social media usernames and passwords (for example, for popular social networks) during this browsing session? - Should I be logging into this website from home, where it is safer to do so? - Am I connecting to the Wi-Fi network from my phone, where I am just as susceptible to hackers? - Do I need to use specific websites that may be blocked by a free Wi-Fi network’s settings? - Can I connect to the free network immediately, or do I need to ask the establishment’s manager for a password? - Am I connecting to the official network of the area I am in, or does this seem like an imposter network named something like “Free Wi-Fi”? - What are the Wi-Fi settings on my laptop and phone? Do I automatically connect to the closest free Wi-Fi network? Do I really want this connection to happen all the time? - Do I have “sharing” enabled on my laptop? Once you’ve answered these questions, either proceed with caution, or enjoy your latte and check your bank statement from the comfort and safety of your own home. [Top]