Real or bogus caller?

If the person who comes top read the meter is genuine, they will know your account number.  So keep an old gas or electricity bill in a handy place by the front door and ask the caller to confirm your account number for you.  Another good tip is to ask the gas, electricity or water company if they ruin a password scheme

Crimes by door-to-door callers are slightly more common if you live in council or social housing.  This may be because tenants feel more obliged to let callers in - especially if they look official.  If in doubt, keep them out.

More information:  Home Security and Crime Prevention from Help the Aged.  They have excellent free leaflets on Security in your Home, Safety in your Home, Living Alone Safely and Fire.
Age Concern has a free fact sheet (No. 33) entitled Crime Prevention for Older People.
If you have been the victim of a crime, telephone the Victim Support Helpline for sympathetic help and advice on 0845 30 30 30 900

 


Unsolicited Telephone Calls

Unsolicited telephone calls can be inconvenient and annoying.  You may answer the telephone and find no-one at the other end.  his often happens when salespeople use the automatic systems to dial several numbers at the same time.  They speak to the first person who answers and cut the rest off.

If you would rather not receive unsolicited sales calls register with the Telephone Preference Service on 0845 070070

 

 


Coping with confusion

Someone in your household may be suffering from confusion or forgetfulness.  The symptoms are:

  • loss of short-term memory

  • repeating themselves

  • mood changes

  • problems carrying out everyday tasks

  • disorientation

It can be lonely trying to cope but there is lots of help available.

What can you do?

Before jumping to conclusions, get a doctor's diagnosis.  People over 75 are entitled to a home visit from their GP.  If you cannot convince the confused person they need to see a doctor, make an appointment to discuss something else they may have, such as a cold  Call the GP first to explain the situation.

Reasons for forgetfulness.

We all forget things sometimes and absent-mindedness does not necessarily mean you or the person you are concerned about have Alzheimer's disease or any other form of dementia.  Other conditions causing forgetfulness can include:

  • depression, which can be treated

  • thyroid problems, which can be treated

  • dehydration, which can be treated by drinking plenty of fluids#some medicines which affect people in this way

Depression is common in elderly people and the symptoms are similar top those associated with dementia. Modern treatments have few side effects and can bring about a dramatic improvement.

What is Alzheimer's disease?

Alzheimer's is a progressive, degenerative brain disease which gradually destroys brain cells. People wit Alzheimer's slowly lose their ability to remember, communicate, recognise others and deal with everyday life.  Although there is no cure, much can be done to improve the quality of life for people and their carers in the early stages of the disease.

Other kinds of dementia.

There also other kinds including:

  • multi-infarct dementia, which is caused by a series of small strokes.

  • Pick's disease - a rare form of dementia

  • Huntingdon's disease - an inherited condition

People with HIV, Parkinson's disease or severe alcohol problems may also develop dementia.   Dementia currently affects about 700,000 people in the UK. About half of these have Alzheimer's.

Residential Care

Dementia is a progressive condition and the time will probably come when even the most devoted carer needs to think about residential care for their loved ones - either in a residential or nursing home.  The main difference between these two types of accommodation is that nursing homes have to be able to provide 24-hour nursing care.  Not all people with dementia need this.

You can obtain information about homes which care for patients with dementia from

Alzheimer's Society
Helpline 0845 3000 336
have over 250 local support groups nationwide.  They publish useful literature.

Carers UK provide information and support to carers of all kinds.
20 7490 8818
 

Princess Royal Trust for Carers have 102 carers centres all around the country.
020 7480 7788
 

Crossroads Care Attendance Scheme specialise in home carers
01788 573653
 

Vitalise can accommodate elderly, mentally frail people and their carers at their holiday centres.
0845 345 1972
 

 

 

AGE CONCERN publish books and leaflets, run day centres and home visiting schemes
0800 00 99 66
http://www.ageconcern.org.uk



ARTHRITIS CARE can give details of local help including home visiting schemes
020 7380 6500
http://www.arthritiscare.org.uk/Home

 

 

(This is the British Red Cross, not the Red Cross, which is different). They can lend wheelchairs, commodes and walking frames. They operate transport and escort services for essential appointments and offers help to those just out of hospital as well as respite care in your own home.
020 7235 5454
http://www.redcross.org.uk

 
CHILTERN INVADEX

has a catalogue of showers, hoists, walking baths, grab rails etc.
01869 365500
http://www.chilterninvadex.co.uk

 

CONTACT THE ELDERLY organises small Sunday get-togethers in private holes for frail elderly people with few social contacts. 
Free
.
Freefone 0800 716 543
http://www.contact-the-elderly.org.uk

 

THE CONTINENCE FOUNDATION give expert advice on the telephone and can refer  you to local help.
0845 345 0165
http://www.continence-foundation.org.uk

 

DIAL UK is a network of disability advice services and can refer you to local help.
01302 310123
http://www.dialuk.info

 

DISABLED LIVING CENTRES COUNCIL

ASSIST UK can refer you to local centres where you can try out equipment and products
0161 834 1044
http://dlcc.org.uk

 

DISABLED LIVING FOUNDATION can offer fact sheets on choosing equipment like chairlifts...
0845 130 9177
http://dlf.org.uk

 

FOUNDATIONS has information on local Home Improvement Agencies which exist to help older people stay in their own homes.  They can assess your needs and report on your eligibility for improvement grants.
01457 891909
http://www.foundations.uk.com

 

HELP THE AGED have leaflets and information sheets on everything from health problems to fire hazards, which are available from GP surgeries, community centres and Help the Aged shops nationwide.  You can also try their Seniorline on Freephone 0808 800 6565
020 7278 1114 - ask for the Information Resources Team
http://helptheaged.org.uk

 

HOME SHARE are a registered charity, London based.  It enables older people to stay in their homes by sharing with a younger person.  The tenant-carer performs light housework in exchange for reduced rent.
020 7376 4558
http://www.homesharelondon.com

 
KEEP ABLE is a commercial company selling a vast range of equipment from wheelchairs to specially-designed cutlery by mail order.
08705 202122
http://www.keepable.co.uk
 

REMAP is a charity which designs customised aids. Helpful if you need specialised equipment that you can not buy elsewhere.
0845 1300 456
http://www.remap.org.uk

 
RICABILITY produce independent consumer guides on easier living equipment.  Braille, tape and large print versions available.
020 7427 2460
http://www.ricability.co.uk
 

ROYAL NATIONAL INSTITUTE FOR THE BLIND helpline offers practical support, advice and information on anything from talking books to household aids and can also refer you to local help.
0845 766 9999
http://www.rnib.org.uk

 

ROYAL NATIONAL INSTITUTE FOR THE DEAF has booklets, including Age Related Hearing Loss and catalogues of equipment like telephones.
Helpline: 0808 808 0123 (voiceline) or 0808 808 9000 (textline)
http://www.rnid.org.uk

 
SHOPMOBILITY can give details of the 250 nationwide schemes which allow you to hire or borrow manual or powered wheelchairs and scooters on a short or longer-term basis.
08456 442446
http://www.shopmobility.org.uk
 

STROKE ASSOCIATION provides information on stroke illness including recovery and rehabilitation
0845 303 3100
http://www.stroke.org.uk

 

UK HOME CARE ASSOCIATION will send a list of approved local providers of care in your own home, from help with shopping to 24-hournursing.  A useful free leaflet Choosing Care in your Home is available from them.
0208 288 1551
http://www.ukhca.co.uk

 
WAYS AND MEANS has a catalogue including kitchen, bathing  and toileting aids.
0845 606 0911
http://www.nrs-uk.co.uk
 

WOMEN'S ROYAL VOLUNTARY SERVICE run Meals on Wheels through local authorities and privately, social transport schemes, Books on Wheels and a Good Neighbour Scheme for minor household repairs.
01235 442900 (Local numbers in the telephone directory)
http://www.wrvs.org.uk